Cathryn Worrell Art & Illlustration Privacy Policy

 

Our contact details

Name: Cathryn Worrell Art & Illustration
E-mail: cathryn@cathrynworrell.com

The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details) when you purchase something from our online shop)

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Searches

  • Timestamps

We share this information with Squarespace and Google, our website analytics providers, to learn about site traffic and activity. Read Squarespace’s Privacy Policy. Read about how Google safeguard your data.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • You’ve made a purchase and we need your details to fulfil your order.

  • To send you emails about your order (to let you know that you’ve made a purchase or that your order has shipped).

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf. It’s not possible to unsubscribe from these emails.

If you subscribe to our email list, we will email you at least once a month with information about new artwork, product releases and promotions, and creative tips and inspiration (e.g. sketchbook prompts, or updates from the blog).

  • You can unsubscribe from this email list at any time using the link at the bottom of every email.

  • We share your contact information for this email list with Mailchimp, our email platform, so we can send these emails to you. Read Mailchimp’s Privacy Statement.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You give us your consent to send you emails when you opt in to our email list. You are able to remove your consent at any time. You can do this by contacting us at cathryn@cathrynworrell.com or using the contact form on our website.

(b) We have a contractual obligation. If you make a purchase from our online shop we need to collect your name and delivery address in order to fulfil your order.

(c) We have a legitimate interest. We may process your personal data for the purposes of operating our website, processing the fulfilment of your orders, supplying our goods, generating invoices and other payment-related documentation. This allows the proper administration of our website and business.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this site only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.

You can decline our website’s cookies by selecting ‘Decline’ in the Cookie banner on our website. After accepting or declining cookies on our website, you won’t see the cookie banner again for 30 days unless you clear the cookies on your browser.

How we store your personal information

Your information is securely stored.

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

We keep your information stored inside Squarespace’s digital database for at least 5 years to comply with HMRC requirements. At this point your information will be permanently deleted from our records.

Your data protection rights

Under data protection law, you have rights including:

Your right of access

You have the right to ask us for copies of your personal information.

Your right to rectification

You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure

You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing

You have the right to ask us to restrict the processing of your personal information in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at cathryn@cathrynworrell.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at cathryn@cathrynworrell.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk